Our Work
Donor Service
System
In response to The Salvation Army's challenge of handling over 2 million annual donations, we crafted the Donor Services System (DSS) to seamlessly streamline and manage their entire donation process.
The work
Empowering The Salvation Army's donation process, our Donor Services System (DSS) optimized donation logistics, enhanced donor experiences, and allowed key metric insights
Routing System: Creation of truck routing software for scheduling and collecting donations. Utilizing iPadOS for navigation, communication, and DOT compliance. Crafted dispatcher software ensuring real-time rerouting, monitoring, and communication with trucks.
Donation Software and System: Developed a responsive mobile app and website empowering donors to schedule pickups and track donations. Created internal call-center software with seamless phone system integration.
Metric Dashboard and Integration: Crafted a robust solution for financial tracking, reporting, and seamless integration with enterprise systems. Our dynamic dashboard delivers key metrics in real-time, facilitating informed decision-making.
Enterprise
Content Syndication
Developed for an international nonprofit, our team devised a sturdy content syndication system. This innovative solution ensured reliable syndication of content, forms, images, and corporate messages across over 1,500 locally managed chapter websites. Delivering a powerful website builder with user-friendly simplicity.
The work
Common Forge Ventures enhanced the content management and web building capabilities of a major global organization, guaranteeing agility, scalability, and personalized content delivery for its extensive network of internal, national, and local locations.
User Experience: We created a forward-facing digital solution to facilitate quick and easy content and asset sharing. Established a uniform and user-friendly experience across various services.
Seamless Deployment: Embraced a simple headless design catering to tech-savvy and non-tech-savvy users, ensuring brand consistency and boosting SEO and expertise.
No-Code/Low-Code Customization: Utilized AI for intuitive content adjustments and localization, ensuring a user-friendly and globally relevant experience.
Membership &
Point of Sale Solution
A prominent national community recreation center sought an all-encompassing solution for handling membership, billing, check-in, event management, and additional functionalities.
The work
We crafted a versatile software solution platform seamlessly merging membership engagement, advanced product billing, streamlined member check-ins, powerful sales features, and an extensive event management module. Our goal was to create a comprehensive and flexible system that catered to the unique needs and challenges posed by the diverse operations of community recreation centers.
Self-Service Membership Management: Real-time informational site for events, classes, and memberships. Streamlined onboarding, renewals, discounting, and billing for a cohesive member experience. Enabled item purchase and membership maintenance for seamless member engagement.
Efficient Check-In System: Swift and user-friendly check-in process, integrated with turnstiles and secured doors for enhanced visitor flow and satisfaction.
Engagement Tools: Developed native mobile applications to engage with customers inside and outside of the facility to engage and interact while also providing pertinent health, child-pickup, and contact information
